Refund policy

At NoCord, we strive to provide high-quality, innovative products. However, if you are not fully satisfied, we offer a hassle-free return and replacement policy.  

1. Eligibility for Returns & Replacements  

- Returns or replacements are accepted within 7 days of delivery.  
- The product must be unused, undamaged, and returned in its original packaging with all accessories, manuals, and invoice.  
Returns are only applicable for manufacturing defects or if the product is not functioning as described.   

2. Non-Returnable Items  

- Used, damaged, or tampered products are not eligible for returns.  
- Any product with physical damage caused by the user will not be replaced.    

3. Return Process  

- Initiate a Return: Contact our support team via email at [support@nocord.in] or call [+918557087007] within 7 days of delivery.  
- Approval & Pickup: Once approved, we will arrange a return pickup or provide return shipping details.  
- Inspection & Refund: Upon receiving the returned product, our team will inspect it. If eligible, we will process a replacement or refund   within 7-10 business days.  

4. Refunds  

- Refunds will be processed to the original payment method within 7-10 business days after approval.  
- Shipping charges (if applicable) are non-refundable.  

5. Replacement Policy  

- If you receive a defective product, we offer a free replacement within 7 days.  
- If the exact product is unavailable, you can choose a store credit or refund.  

6. Warranty & Support  

- Our smart bottles come with a 1 year warranty covering manufacturing defects.  
- For warranty claims, contact our customer support with proof of purchase.  

For any further assistance, feel free to reach out at [support@nocord.in]. We are here to help!